Privacy Policy

This Privacy Policy describes how KeoSnap Photo Booth and its affiliates (collectively "KeoSnap, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://keosnap.in (referred to as “Platform”). You may browse certain sections of the Platform without registering. Our services are offered primarily in India, and your personal data will generally be stored and processed in India. By visiting this Platform, providing your information, or booking any of our services, you expressly agree to be bound by the terms outlined in this Privacy Policy, our Terms of Use, and any applicable service terms, and to be governed by the laws of India. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, book services, or interact with us. This may include:

• Name, email address, phone number, event details, or other information provided during booking.
• Payment information such as bank account, credit/debit card details, or other payment instruments (with your consent).
• Biometric information (e.g., facial images) if you opt for certain features like event video/photo processing.
• Behavioral data such as your preferences, interactions with our Platform, and transaction history.

You have the option not to provide certain information, but some features may not be available without it. For third-party services used in conjunction with our Platform, you will be governed by their privacy policies. Always exercise caution if approached for sensitive information.

Use of Information

We use your personal data to:

• Provide and manage our photo booth services and event bookings.
• Enhance customer experience and customize service offerings.
• Communicate updates, offers, or promotions related to KeoSnap.
• Troubleshoot issues, prevent fraud, and enforce our terms.
• Conduct research, analytics, and marketing as permitted.

Access to certain services may be limited if you do not provide required information.

Sharing of Information

We may share your personal data with:

• Our affiliates, group entities, or partners to provide or improve services.
• Service providers such as logistics, event vendors, or payment processors.
• Law enforcement or regulatory authorities if required by law or to protect our rights.

We do not sell your personal information. Any third-party service you engage with directly will be governed by their privacy policies.

Security Precautions

We adopt reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, transmission over the internet is not fully secure. You are responsible for safeguarding your login credentials and account access.

Data Retention & Deletion

• You may request account deletion via Platform settings or by contacting us.
• Pending bookings or disputes may delay deletion.
• Data will be retained only as long as necessary for legitimate purposes or as required by law.
• Anonymized data may be retained for analytics and research.

Your Rights

You may access, rectify, or update your personal information through Platform features or by contacting us.

Consent

By using our Platform or services, you consent to the collection and processing of your information as outlined in this policy. If submitting information about others, you confirm you have authority to do so. Consent may be withdrawn by contacting us, but this will not affect prior processing and may limit certain services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Please review this page regularly for the latest information.

Contact Information

Grievance Officer: Monika Gupta
Email: Keosnap123@gmail.com
Phone: +91 9999885295
Address: a-1/11 Prashant Vihar